命中知识点、流程接口

服务描述

此接口用以问答流程处理

开发须知

调用本接口前，请先获取appId

服务地址

POST https://{您的专属域名}/dm/openapi/v1/reply/answer

请求参数

参数示例：

{
    "channelDispatchStrategy": "ONLY_ROBOT",
    "channelId": "abcd",
    "customerId": "0",
    "question": "支付宝首绑活动",
    "questionType": "USER_INPUT",
    "requestId": "E34227987C888E63078E441830E2D3BA_2",
    "requestSource": "TEXT",
    "robotId": "NEWcc4048bfb45ddb7529b938524c8ac",
    "sessionId": "E34227987C888E63078E441830E2D3BA",
    "tenantId": "msxf15680994857775b8c5584"
}

返回结果

Data

mutexAnswer

shareAnswer

extensions

mockAnswer

答案类型：

返回结果示例：

{
    "extensions": {

    },
    "mockAnswer": {
        "answerSource": "FLOW_ENGINE",
        "matchDataList": [
            {
                "matchSource": "BRANCH",
                "matchValue": "储蓄积分汇总查询"
            }
        ]
    },
    "mutexAnswer": {
        "answerSource": "FLOW_ENGINE",
        "flowEngineAnswer": {
            "flowEngineAnswer": {
                "answers": [
                    {
                        "answerBaseData": {
                            "mainFlowDraftId": "8476ec5f161d4d67a7770910918d08cf",
                            "mainFlowName": "积分",
                            "nodeLabelDataList": [

                            ],
                            "subFlowDraftId": "8476ec5f161d4d67a7770910918d08cf",
                            "subFlowName": "触发配置"
                        },
                        "textAnswer": {
                            "answerTemplate": "<p>您好，您可通过网银、手银、客服热线或携带本人有效身份证明文件和储蓄账户到我行任一网点进查询。</p><p>手机APP操作路径：我的-积分中心”功能操作。（互金项目上线后）</p><p>网上银行操作路径：我的-积分中心”功能操作。（互金项目上线后）</p>",
                            "content": "<p>您好，您可通过网银、手银、客服热线或携带本人有效身份证明文件和储蓄账户到我行任一网点进查询。</p><p>手机APP操作路径：我的-积分中心”功能操作。（互金项目上线后）</p><p>网上银行操作路径：我的-积分中心”功能操作。（互金项目上线后）</p>",
                            "textType": "RICH_TEXT"
                        },
                        "type": "TEXT"
                    }
                ],
                "callerActionType": "TERMINATE",
                "commonUsageData": {
                    "currentAsrTimeoutTextIdx": 0,
                    "currentInvalidKeypressTextIdx": 0,
                    "currentKeypressTimeoutTextIdx": 0
                },
                "externalData": {
                    "collectDataList": [

                    ],
                    "extendData": {

                    },
                    "fsData": {
                        "interruptEnabled": false,
                        "keypressEndKey": "#"
                    },
                    "labelList": [

                    ]
                },
                "haveResponse": true,
                "sessionId": "35F0532DA88641F79ED431C94B56197E",
                "terminateType": "STOP",
                "userInputExecutedResult": {
                    "matchBranchName": "储蓄积分汇总查询"
                }
            }
        }
    },
    "shareAnswer": {
        "nextReplyKnowledgeAnswer": {
            "recommends": [

            ]
        }
    }
}

结果码说明